Shipping policy

Thank you for shopping with Carleen extensions. We are committed to getting your hair To use safely and efficiently.

Processing Time: 

Orders are typically processed and shipped within 2 to 5 business days after your order is placed. Please allow additional processing times during sales, promotions, giveaways, holidays, or period of high order volume. Business days are Monday through Friday and do not include weekends or major holidays.

Shipping: once your order has been processed, you will receive a shipping confirmation email with your tracking number. Your tracking information will also allow you to follow your package  directly through the carrier. Shipping times begin once your package has been handed to the shipping carrier and be very depending on the destination and carrier.

Shipping Carriers: Orders may be shipped using UPS, FedEx, or another shipping and carrier selected by Carleen extensions. Carleen extension is not responsible for carrier delays, whether related delays, incorrect carrier, scans, or circumstances outside of our control.

Incorrect Shipping Address: please carefully review your shipping address before completing your purchase. Carleen extension is not responsible for packages shipped to an incorrect or incomplete address provided by the customer. If you realize that your shipping address is incorrect, please contact us as soon as possible we will do our best to assist you before the order shift, but we cannot guarantee that an address can be changed after an order has been processed. 

Lost,Stolen, Or Misdelivered Packages: once a package has been shipped and tracking shows that it has been delivered, Carleen extensions is not responsible for packages that are lost, stolen, or misplaced after the delivery. If you’re tracking information shows that your package was delivered, but you cannot locate it please contact the shipping carry directly and, if necessary, file a claim with the carrier. 

Shipping Delays: Carly extension is not responsible for delays caused by the shipping carrier, severe weather, natural, disasters, holidays, incorrect addresses, or other circumstances beyond our control. 

Order Changes and Cancellations: Please contact us as soon as possible if you need to make a change to your order. Once an order has been priced that worshiped, we may not be able to make changes or cancel the order.

Internal Orders: At this time, shipping availability may vary by destination. Customers are responsible for any customs fees, duties, taxes, or other charges associated with international shipments.

Questions About Your Order: If you have any questions about your shipment or tracking information, please contact Carleen extension through our website. Thank you for choosing Carleen extension.